Myarc.st Refund Policy

Last Updated: May 14, 2026

This Refund Policy explains when refunds may be requested for purchases made through Myarc.st ("Myarc", "we", "us", or "our"). By placing an order, you acknowledge and agree to this policy.

We aim to handle every refund request fairly and consistently. If there is a genuine issue with your order, please contact our support team before opening a payment dispute or chargeback so we have an opportunity to resolve the issue.

1. Digital Products and Final Sales

Because Myarc primarily provides digital products, many purchases are delivered immediately and cannot be physically returned.

Once a digital product has been successfully delivered, accessed, viewed, downloaded, or otherwise made available to you, the purchase is generally considered final.

This does not prevent refunds or replacements where a product is legitimately defective, incorrectly delivered, or otherwise covered by the applicable warranty described below.

2. When a Refund May Be Approved

A refund may be considered when one of the following circumstances applies:

• Your order was paid for but was not delivered.
• The product delivered was materially different from the product purchased.
• A product was invalid or non-functional when first delivered and we are unable to provide a working replacement.
• A product failed under normal use during its applicable warranty period and a replacement cannot reasonably be provided.
• Myarc determines that a refund is appropriate based on the circumstances of the order.

Where possible, Myarc will generally attempt to replace or correct a defective product before issuing a monetary refund.

A refund is not guaranteed simply because a product did not meet personal expectations or because you no longer require it.

3. Warranty Period

Unless a product listing specifically states a different warranty period, digital products are covered by a 24-hour warranty beginning at the time of delivery.

The warranty is intended to cover issues that existed at the time of delivery or failures occurring under normal and intended use.

Warranty coverage does not extend to issues caused by:

• User error or incorrect setup.
• Failure to follow provided instructions.
• Modification, alteration, or tampering with the product.
• Unauthorized software or third-party modifications.
• Misuse or use outside the intended purpose.
• Account sharing where sharing is prohibited.
• Platform, game, software, or service updates.
• Changes made by third-party platforms or providers.
• Bans, suspensions, restrictions, or other enforcement actions.
• Actions taken by the purchaser or another person using the purchased product.

Products with a separately stated warranty period are governed by the warranty shown on their respective product listing.

4. Account Products

For account-based products, responsibility for the account transfers to the customer after successful delivery.

Myarc is not responsible for events occurring after delivery that result from the customer's actions or from third-party platform enforcement.

This includes, but is not limited to:

• Password or credential changes.
• Account recovery actions.
• Unauthorized access by third parties.
• Account sharing.
• Security settings changed by the customer.
• Platform bans, suspensions, or restrictions.
• Changes to the account made after delivery.

If an account is demonstrably defective at the time of delivery and falls within its applicable warranty, Myarc may provide a replacement where available.

5. Software, Tools, Menus, and Similar Products

Software, tools, menus, licenses, keys, and other protected digital products are generally non-refundable after delivery or activation.

If a product is technically defective upon delivery, customers should contact support as soon as possible. Myarc may attempt to troubleshoot the issue or provide a replacement where appropriate.

Refunds may be considered when the issue cannot reasonably be resolved or replaced.

Compatibility issues caused by the customer's system, configuration, third-party software, game updates, operating system changes, or other circumstances outside Myarc's control are generally not grounds for a refund.

6. Product Updates and Third-Party Changes

Some Myarc products may depend on third-party platforms, games, services, APIs, software, or other external systems.

We cannot guarantee that a product will remain compatible indefinitely where a third party changes, updates, restricts, removes, or otherwise modifies the underlying system.

Unless otherwise stated on the product listing, changes made by third parties after successful delivery do not automatically qualify an order for a refund.

Where reasonably possible, Myarc may provide an update, replacement, workaround, or other solution at its discretion.

7. Unauthorized or Fraudulent Purchases

If you believe a purchase was made without your authorization, contact Myarc support immediately.

We may request information necessary to investigate the transaction and determine whether the purchase was legitimate.

Refunds relating to unauthorized transactions may be subject to verification and payment-provider requirements.

8. Duplicate Purchases

If you accidentally purchase the same product more than once, contact support as soon as possible.

Duplicate purchases may be eligible for a refund where the additional product has not been delivered, accessed, activated, or otherwise used.

Once a duplicate digital product has been delivered or used, the transaction may no longer qualify for a refund.

9. Incorrect Purchases

Customers are responsible for reviewing product descriptions, requirements, pricing, product type, and compatibility before completing a purchase.

Purchasing the wrong product, selecting the wrong version, misunderstanding a product description, or changing your mind does not automatically qualify an order for a refund.

However, if an order has not yet been delivered, support may be able to assist with correcting the purchase where reasonably possible.

10. Refunds for Undelivered Orders

If payment has been successfully completed but your order has not been delivered, please contact support.

We will first attempt to verify the payment and resolve the delivery issue.

If we are unable to fulfill the order or provide the purchased product within a reasonable period, a refund may be issued to the original payment method or through another appropriate method supported by the payment provider.

11. Refund Request Requirements

When submitting a refund request, please provide:

• Your order or transaction information.
• The product purchased.
• A clear explanation of the issue.
• Any relevant screenshots, error messages, or other evidence.
• Information requested by our support team to verify the problem.

Providing complete information helps us resolve requests more quickly.

Customers should allow Myarc a reasonable opportunity to investigate and resolve an issue before pursuing a payment dispute.

12. Refund Processing

If a refund is approved, it will generally be issued through the original payment method where technically possible.

Processing times depend on the payment provider, bank, card issuer, or cryptocurrency/payment processor and are outside Myarc's direct control.

Myarc is not responsible for delays caused by third-party payment processors or financial institutions.

Where a payment provider does not support refunds to the original payment method, an alternative refund method may be offered where appropriate.

13. Chargebacks and Payment Disputes

Customers agree to contact Myarc support and provide us with a reasonable opportunity to resolve legitimate order issues before initiating a chargeback or payment dispute.

A chargeback or payment dispute submitted after a product has been successfully delivered may result in the customer's account, order history, and access to Myarc services being reviewed or restricted while the matter is investigated.

Fraudulent, abusive, or knowingly false disputes may result in permanent restriction from Myarc.

This section does not prevent customers from exercising rights that cannot legally be waived under applicable law.

14. Abuse of the Refund System

Myarc reserves the right to refuse future refunds or restrict access to its services where there is evidence of:

• Repeated abusive refund requests.
• Repeatedly purchasing and disputing digital products after delivery.
• Fraudulent activity.
• Manipulation of payment systems.
• False claims regarding product delivery or functionality.
• Attempts to obtain products without payment.

Any action taken under this section will be based on the circumstances and available evidence.

15. No Refund for Bans or Enforcement Actions

Myarc does not guarantee that any product will prevent bans, suspensions, restrictions, account closures, or other enforcement actions taken by a third-party platform.

A ban, suspension, restriction, or similar enforcement action does not by itself establish that a product was defective.

Accordingly, refunds will generally not be provided solely because a customer's account or service was subsequently restricted or terminated by a third party.

16. Exceptional Circumstances

Myarc may review exceptional circumstances on a case-by-case basis.

Approval of an exceptional refund does not create an obligation to approve similar requests in the future and does not modify the general terms of this Refund Policy.

17. Policy Changes

Myarc reserves the right to update or modify this Refund Policy when necessary.

The version published on Myarc.st at the time of a dispute will generally be used when reviewing the applicable circumstances, subject to any rights or obligations that cannot legally be changed retroactively.

18. Contact and Support

If you believe you are entitled to a refund, replacement, or other resolution, please contact Myarc support with your order information and a clear description of the issue.

Please contact support before initiating a chargeback whenever possible.

Our goal is to resolve legitimate problems fairly and efficiently.

Myarc.st

Digital products. Fast delivery. Reliable support.

This Refund Policy should be read together with Myarc's Terms of Service and any product-specific terms displayed at the time of purchase.