Myarc.st Refund Policy

Last Updated: August 27, 2026

This Refund Policy explains when a refund may be requested for purchases made through Myarc.st ("Myarc", "we", "us", or "our").

Because Myarc primarily provides digital products that may be delivered instantly, refunds are handled differently from physical goods. We aim to keep the process fair, straightforward, and easy to understand.

1. General Refund Policy

All purchases are considered final once a digital product has been successfully delivered, accessed, activated, or used.

However, this does not prevent refunds or replacements where a product is legitimately defective, incorrectly delivered, or otherwise covered by the terms below.

If you experience a problem with your order, please contact Myarc support before initiating a payment dispute or chargeback so we have an opportunity to resolve the issue.

2. Eligible Refunds

A refund may be approved when:

• Your payment was completed but your order was never delivered.
• You received a product that is materially different from what was advertised.
• A product was invalid or non-functional when delivered.
• A covered product cannot be replaced or repaired within its applicable warranty period.
• Myarc determines that a refund is appropriate based on the circumstances.

Where possible, Myarc will generally attempt to provide a replacement or resolution before issuing a monetary refund.

3. Warranty

Unless a product listing states otherwise, eligible products include a 24-hour warranty beginning at the time of delivery.

The warranty covers genuine product failures occurring under normal and intended use.

Warranty coverage does not apply to issues caused by:

• Incorrect setup or user error.
• Failure to follow provided instructions.
• Modification or tampering with the product.
• Unauthorized third-party software or modifications.
• Misuse or use outside the intended purpose.
• Account sharing where prohibited.
• Game, software, or platform updates.
• Third-party service changes.
• Bans, suspensions, restrictions, or enforcement actions.
• Any other issue caused by the customer's actions after delivery.

Products with a different warranty period are governed by the warranty displayed on their product listing.

4. Account Products

For account-based products, responsibility transfers to the customer after successful delivery.

Myarc is not responsible for account issues caused by actions taken after delivery, including:

• Password or credential changes.
• Account recovery attempts.
• Unauthorized access by the customer or third parties.
• Account sharing.
• Changes to security settings.
• Platform bans or suspensions.
• Other customer-controlled changes.

If an account is demonstrably defective at the time of delivery and remains within its applicable warranty period, Myarc may provide a replacement where available.

5. Software and Digital Tools

Software, tools, menus, licenses, keys, and similar digital products are generally non-refundable after delivery or activation.

If a product does not function as advertised when delivered, contact support as soon as possible.

Myarc may troubleshoot the issue or provide a replacement where appropriate. If the issue cannot reasonably be resolved or replaced, a refund may be considered.

Compatibility problems caused by the customer's hardware, software configuration, third-party applications, game updates, operating system changes, or other circumstances outside Myarc's control generally do not qualify for a refund.

6. Bans and Platform Enforcement

Myarc does not guarantee protection against bans, suspensions, restrictions, account closures, or other enforcement actions imposed by third-party platforms.

A ban or suspension does not, by itself, establish that a product was defective.

Refunds will therefore generally not be issued solely because an account, product, or service was subsequently restricted or terminated by a third party.

7. Incorrect Purchases

Customers are responsible for reviewing the product description, requirements, pricing, compatibility, and product type before completing an order.

Purchasing the wrong product, selecting the wrong version, misunderstanding a product description, or changing your mind does not automatically qualify for a refund.

If an order has not yet been delivered, contact support as soon as possible. We may be able to correct the order where reasonably possible.

8. Duplicate Purchases

If you accidentally purchase the same product multiple times, contact support as soon as possible.

An additional purchase may be eligible for a refund if the duplicate product has not been delivered, accessed, activated, or used.

Once a duplicate digital product has been delivered or used, it may no longer qualify for a refund.

9. Undelivered Orders

If your payment was successfully completed but your order was not delivered, contact Myarc support with your order information.

We will verify the transaction and attempt to resolve the delivery issue.

If we are unable to fulfill the order or provide the purchased product within a reasonable period, a refund may be issued.

10. Refund Requests

To request a refund, contact Myarc support and provide:

• Your order or transaction information.
• The product purchased.
• A clear explanation of the issue.
• Relevant screenshots, error messages, or other evidence when applicable.

Providing complete information allows us to investigate your request more efficiently.

Refund requests should be submitted as soon as possible after discovering an issue.

11. Chargebacks and Payment Disputes

If you experience an issue with an order, please contact Myarc support before opening a chargeback or payment dispute whenever possible.

Submitting a fraudulent or knowingly inaccurate payment dispute may result in account restrictions, loss of access to Myarc services, and further investigation of the transaction.

This section does not limit any rights that cannot legally be waived under applicable law.

12. Refund Processing

Approved refunds will generally be returned through the original payment method where possible.

The time required for a refund to appear depends on the payment provider, bank, card issuer, or payment processor and is outside Myarc's direct control.

Myarc is not responsible for processing delays caused by third-party financial institutions or payment providers.

13. Abuse of the Refund System

Myarc reserves the right to deny future refunds or restrict access to its services where there is evidence of:

• Repeated abusive refund requests.
• Fraudulent activity.
• Repeated disputes after successful product delivery.
• False claims regarding delivery or product functionality.
• Attempts to obtain products without legitimate payment.
• Manipulation or abuse of payment systems.

Any action taken under this section will be based on the circumstances and available evidence.

14. Exceptional Circumstances

Myarc may review unusual or exceptional situations on a case-by-case basis.

An exception granted in one situation does not create an obligation to approve the same request in another situation.

15. Policy Changes

Myarc may update this Refund Policy when necessary.

The current version published on Myarc.st will apply to purchases and refund requests, subject to applicable law and any rights that cannot legally be changed.

16. Contact

If you believe you are entitled to a refund or replacement, contact Myarc through our official support channels with your order information and a clear explanation of the issue.

We encourage customers to contact support first so legitimate problems can be resolved quickly and fairly.

Myarc.st

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